The
FGC/SRS Speech Recognition
Server is unique in that it provides a total systems
solution, both multiprocessor hardware and speech recognition
software, packaged to operate 24 hours a day, 7 days
a week. The System is fault tolerant and scalable to
meet large volumes of telephone requests for information.
FGC
shipped its first Speech Recognition Server System (SRS)
to US WEST Communications in December 1998. Since its
installation, the SRS System has successfully handled
over 60 million customer requests, and has been in continuous
operation 24 hours a day, 7 days a week for over 14
months.
This
great accomplishment is an indication of the commitment
of our management and development team to building high
quality products for the telecommunications industry.
In
order to meet the rigorous requirements of a major telephone
service provider, we had to design, build and install
a Speech Recognition
Server capable of handling 1,000 simultaneous speech
responses, with a vocabulary of approximately 5,000
locality and city names, over the commercial telephone
network. This large, sophisticated system consists of
over 1,000 individual pieces of hardware from three
sources - ourselves (FGC), Golden Enterprises, our marketing
partner, and CISCO, a major provider of
telecommunications gear.
Over
700 operators in 5 geographic locations, spread over
5 western states, needed to be trained on the new system.
To maintain and monitor the system, FGC designed a remote
link, based on secure internet technology, to move updates
and modifications from our New Jersey Systems Center
to our customer's location over telephone lines.
HISTORY
Fifth
Generation Computer Corporation was founded in New York
in the 1980's to design and develop special purpose
parallel processors used in pattern matching applications.
FGC's designs are based on patents first assigned to
Columbia University by the Defense Department and now
assigned solely to FGC. In 1985, FGC entered into teaming
agreements with AT&T to obtain a significant DARPA contract
under the U. S. Defense Department's Strategic Computer
Program to design and develop a
Multiprocessor System based on FGC's novel and innovative
parallel processors. The contract was awarded to AT&T
and FGC, as its major subcontractor, in 1986 and proved
to be very successful in demonstrating a new approach
to real-time continuous speech recognition.
FGC
is located in New York City and also has Systems Development
Centers in River Edge, NJ and Melbourne, Florida near
the Space Coast.
FGC
has designed and developed the FGC/MP-7 family of parallel
processors based on both its unique patented designs
and ongoing research and development efforts.